POWERPOINT EMBEDDED VIDEO NOT PLAYING MP4
It's important to mention that if some of the participants do see the video and other do not, it may be a network/proxy/user issue and not necessarily a WebEx issue.Īnother thing to try is to convert the video file to MP4 format and see if that solves the problem.
Generally speaking, we do support MOV format but if you are having problems, I suggest you open a Support ticket with GTRC (which should be escalated to WebEx and reviewed by our Eng team). I assume that you are sharing your PPT using file sharing (not desktop sharing) and you are having problems with the video embedded in one of the slides. Regarding video codecs, participants do not need to have any video codecs or media players installed on their computers to see a video the presenter is sharing since the WebEx meeting manager does all the decoding and encoding work. In WBS27.31 we introduced the option to embed video files in a PowerPoint presentation which leverages the same technology as the video file sharing you mentioned.Īs this thread mentioned before, this is only available in PowerPoint 2010. Let's start by ruling out WebEx issues though since it's a WebEx forum. There are a myriad of problems that could cause the behavior you are seeing including simply not having the correct video codec to see the stream, having a video processor fast/powerful enough to decode it, or they might even be sitting behind a proxy that blocks video streams.
POWERPOINT EMBEDDED VIDEO NOT PLAYING UPDATE
Video played back on a shared desktop would not come through at all.Ĭisco fixed that with the last update and embedded video now streams when the presenter brings them into view. The old limitation used to be that video embedded in powerpoint (.ucf or othrewise) when shared in Meeting Manager would not play back until it had completely downloaded to all participants. Now if you did a network-based recording and produced a. Participants never needed to download a video player for UCF separately, they got it when they downloaded Meeting Manager to join the session. When you show the slides to your participants do youĪ. Apologies, I am still not clear about what you mean by slideshow mode.
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